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Thrift Shop F.A.Q.

Where do you get All these clothes? 🤔

Nyané receives a lot of promo packages from all kinds of brands. She also buys a lot of clothing and accessories for photo shoots for her IG and Temper by Nyané. Once she has featured them on her IG, in a photoshoot or worn them to an event, some the items end up in her wardrobe but most of them will be on this store.

This means, that most items on Nyané’s Thrift Shop are one-offs and only available in one size. Where possible, we will link to the items on the original stores in case you need a different size or it’s sold on our store.

So, how do I know what condition the items are in? 🙇🏽‍♀️

You will be able to tell the condition by the below tags

🏷 NWT / “New with tags”, never washed, only worn once for images, no flaws

🆕 NWOT / “New without tags”, never washed, only worn once for images, no flaws

👌🏽 EXCELLENT / previously worn (light wear, few times), professionally cleaned, no flaws

♻️ VINTAGE / over 5 years old, previously worn (medium to heavy wear), professionally cleaned, possible flaws indicated in description and/or images

Where’s my stuff? 🤷🏽‍♀️

We ship from Amsterdam (NL). If you haven’t received a shipping confirmation, it’s probably still here!

shipping?! 🙆🏽‍♀️

Our items ship within 1-2 days of ordering.

Our shipping partners are PostNL for standard shipping and DHL Express for premium shipping.

 
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Is it safe to buy from you, nyané? 🤞🏽

Nyané: Umm…😐… YES! 😑

It’s not any less safe than using apps like eBay, Shpock or Depop.

We use the same payment providers as any other store, PayPal and Stripe. Read more about buyer protection on the respective websites.

 
 
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why is the packaging of my order so random? 📦

Nyané receives so many packages from brands, she can’t keep up with taking them out to the trash… so we just use them to ship stuff 🤗 ♻️ 💪🏽 you know, saving the environment and Nyané’s energy.